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BUY NOW, PAY LATER | AFTERPAY
BUY NOW, PAY LATER | AFTERPAY
BUY NOW, PAY LATER | AFTERPAY
-Leave your package at your back door or in your garage
-Leave your package with your neighbors or with whoever opened the door at your address
-Leave your package with the front office or front desk if you live in an apartment, dorm, or gated community
-Leave your package in your post office box, or in a parcel locker at your local post office, or at a parcel locker in your neighborhood
If you have a package that is missing, we want to do everything within our power to help you find resolution. However, depending on the circumstances, this may take several days as we need to open a claim with the delivery company and communicate with them to determine a root cause. Please contact us with your order information and we will begin the process.
OH NO :( If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
For orders placed by 2 p.m. ET, most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process. Please note we do not ship on Saturdays, Sundays, or holidays. Expedited orders cannot be delivered on weekends or holidays.
**Our warehouse is closed on Saturday and Sunday, so all orders placed on these days and after 2 PM on Friday will be shipped by the next business day (Monday).
Unhappy with your POLICY purchase? We are here to help:
Our policy lasts 25 days, however, if 25 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange :( Save it for a gift!
To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, head over to the returns center to fill out your return: returns center
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
*Do not ship your order back without return approval
*If you ship your handbag back with your own courier, you must provide the tracking number in the returns center to show proof of shipment, however, this option is only available in approved by customer service from policyhandbags.com
To view full return policy click here: Refund Policy
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
*Please remember, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
